Refund and Cancellation Policy
At Vakil Advisor, our focus is on complete customer satisfaction. If you are displeased with the services provided, we will refund the money within 30 days, provided the reasons are genuine and proven after investigation. Please read the fine print of each deal before availing of our services.
Cancellation Policy
If the customer changes their mind regarding the services taken, we will not be liable to cancel the service. In case the customer asks us to hold the processing of the service, we shall hold the fees paid for a period of 1 year from the date of payment.
Before processing any refund, we reserve the right to make every effort to complete the service. In cases of non-completion of services after receiving a refund request, a cancellation fee of 20% + earned fee + fees paid to the government or any third party would be applicable.
Refund Policy
We will refund the money only if we fail to provide the service to our customers from our end after our internal investigation. Applicants need to apply for the refund via email at info@vakiladvisor.com.
Refunds will not be provided once they are earned by the company, due to the time and effort invested by our manpower, which is non-returnable. Therefore, all processing fees, payment gateway charges, administrative fees, and the cost of resources for the work done will be deducted. In short, we cannot refund any money paid to government bodies, such as filing fees or taxes, or to other third parties involved in processing your order.
Ungovernable Factors
The result of a particular process/service cannot be guaranteed as it involves dependency on Governing Authorities related to the service. This means that rejections, approvals, or responses by Government Authorities, or technical issues with Government sites, including backlogs, are not within the purview of Vakil Advisor. Such factors may lead to unexpected delays in completing the process and are outside our control, hence not eligible for a refund.
Force Majeure
Vakil Advisor will not be held responsible if there is a breach of its satisfaction guarantee policy or default under any terms of service. We shall not be liable to the Client for any cessation, interruption, or delay in performance due to an earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God, epidemic, famine, plague, court or public authority action, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott, or any similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”).
This refund policy is subject to change without prior notice. Clients are encouraged to review the refund policy periodically for any updates.